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If you apply for an assessment extension or deferred exam because of medical reasons, you must:

• explain how your circumstances have affected your ability to submit assessment item by the due date, or sit your exam at the scheduled time.
• obtain supporting documentation on or before the assessment item's published due date.

Acceptable supporting documentation from a registered health practitioner, such as a GP or specialist, or health service such as a pharmacy, telehealth, Dial A Doctor or internet doctor includes a:

• Medical certificate from a GP, specialist, or health service
• Report from a counsellor, psychologist or psychiatrist
• Hospital-issued documentation
• Current 淘片资源网 Learning Support Plan (LSP) with approved adjustments for assessment extensions for those with a physical, sensory, psychiatric, learning or intellectual impairment, or long-term medical condition, or responsibilities as a primary carer that may impact the completion of assessment items.

Please note: A LSP cannot be used to defer a formal exam, however, may outline other available exam supports and adjustments like additional time, rest breaks, and assistive technology.

Your documentation must be:

1. Current - it should cover the time around your assessment due date, including the period leading up to any scheduled exams. If you are unwell on the day of an exam, documentation must include that date.
2. be written on official letterhead, signed and dated by the health practitioner or service provider
3. should include a medical provider number and contact details of the practice
4. state the specific dates you have been declared unfit to study or include the LSP review date.

You may submit additional written, third-party documentation that you believe will help us to assess your extension request.

Please note: x-rays, scans, or photos of injuries are not accepted as documentation.

Employment and career-related reasons are not usually accepted as Special Circumstances. However, you may be eligible for an assessment extension or deferred exam if your situation meets certain criteria. Examples include:

• Your employer increases your work hours, changes your roster, responsibilities, or redeploys you to a different role.
• Your employer unexpectedly changes your work location or directs you to transfer.
• You have important career events or opportunities that require significant time for preparation, training, travel, or relocation - especially if this disrupts your internet access, study schedule, or learning environment.
• Your employer cannot release you from work and/or has directed you to undertake unforeseen or extraordinary work commitments preventing you sitting your exams as scheduled.

You must clearly explain how your circumstances have affected your ability to submit the assessment item by the due date, or sit your exam at the scheduled time. You must also provide supporting documentation from your company, employer or related organisation, dated on or before the assessment’s published due date.

Examples of Acceptable Supporting Documents

• A formal letter, email, duty roster, travel itinerary, or other official document from your current employer showing:
  • You were required to work significantly more hours or take on additional responsibilities.
  • You were directed to change work location or redeployed to a different position.
• Business documents demonstrating self-employment and emergency or unexpected workload such as:
  • your ABN registration, a letter from your accountant
  • proof of deadline conflict, for example, client contract, urgent work order, invoice and/or email showing timing was unavoidable.
• Documents related to career events or opportunities (these must include your name and the dates your study was impacted), such as:
  • A formal statement or communication
  • Event registration or program
  • Travel or accommodation itinerary.

Documentation Requirements

To avoid delays in processing your request, ensure your documentation is:

• Current – it should clearly show the dates your study was affected, cover the time around your assessment due date, including the period leading up to any scheduled exams. If you are unable to sit an exam at the scheduled time, documentation must include that date.
• Able to be verified – it should clearly identify the business or organisation (e.g. letterhead, logo, or insignia) and be written by a relevant representative (e.g. employer, manager, or supervisor) and include their position and contact details.
  
   

You may also submit additional third-party documentation that supports your request.

You may be eligible for an assessment extension or deferred exam based on compassionate reasons if a personal or family circumstance has significantly impacted your ability to meet an assessment due date and is beyond your control.

Compassionate reasons may include:

• Sudden serious illness of a family member or carer responsibilities
• Sad News/Sorry Business, including the recent death of a family member or close friend
• Cultural or religious commitments that significantly affect your study
• Hardship or trauma, such as personal injury, accident, or sudden financial hardship
• Adverse experiences, including witnessing or being the victim of a serious crime, domestic violence, or sexual assault
• Traumatic events such as natural disasters, political upheaval, war, terrorism, or global pandemics
• School or family commitments affecting HeadStart students, minors, or those under 18
• Changes to living arrangements that disrupt your internet access, study schedule, or learning environment
• One-off major events that impact your ability to study, especially if assessment due dates, including the exam schedule, were unknown at the time of enrolment or could not have been reasonably anticipated.

Examples of acceptable supporting documents

• A carer’s statement from a medical practitioner, including the patient’s relationship to you and the dates care was required
• A death certificate, funeral notice, or service pamphlet. If the relationship isn’t clear, include details in your request
• A signed statement from a spiritual or community leader confirming your involvement and the impact on your study
• A police report, statement from a relevant authority, or letter from a professional you disclosed the incident to
• Government advisories, public health directions, or media reports related to traumatic events
• A letter from your school (on letterhead) confirming the event, dates, and how it affected your ability to study
• Documents showing a change of address, travel, or accommodation that impacted your study.

Assessment extensions: If supporting documents are not immediately available, you should still by the assessment’s published due date. Include a detailed explanation in your Statement of Circumstances.

• If you submit a request without documentation, you may be asked to provide it later, which could delay the outcome.
• You can upload supporting documents to your submitted extension request via your Student Centre within two University business days. If you expect delays in obtaining documentation, note this in your request.

Deferred exams:  without supporting documentation cannot be processed. If supporting documents are not immediately available, you should contact our assessment support team. 

For urgent enquiries phone:

• Ph: +61 7 4631 2285
• Ph: 1800 007 252 (within Australia only)

Other enquiries:

For general or non-urgent queries please phone during business hours or email assessment.support@unisq.edu.au and one of our team will respond as soon as possible.

While team or regional-level commitments are not usually accepted as Special Circumstances, we will consider an assessment extension or deferred exam request if significant training, rehearsals, travel, or location changes disrupt your internet access, study schedule, or learning environment.

To be eligible, your request must relate to a specific, unexpected event or activity, and the dates must not have been known or scheduled before the start of the study period (e.g. selection was confirmed after teaching commenced).

Examples of acceptable supporting documents

• A letter on official letterhead from a team, state, national, or international sporting body confirming:
  • The specific event and dates
  • The nature of your commitment (e.g. training, travel)
  • How it affects your ability to meet the assessment due date/s
• A signed and dated statement from a relevant organisation (on letterhead) confirming:
  • Your name and the nature of your commitment (e.g. rehearsal, travel)
  • The impact on your ability to meet the assessment due date/s.

Documentation requirements

To avoid delays in processing your request, ensure your documentation is:

• Current – it should clearly show the dates your study was affected, cover the time around your assessment due date, including the period leading up to any scheduled exams. If you are unable to sit an exam at the scheduled time, documentation must include that date.
• Able to be verified – it should clearly identify the business or organisation (e.g. letterhead, logo, or insignia) and be written by a relevant representative (e.g. employer, manager, or supervisor) and include their position and contact details.

Assessment extensions: If supporting documents are not immediately available, you should still  by the assessment’s published due date. Include a detailed explanation in your Statement of Circumstances.

• If you submit a request without documentation, you may be asked to provide it later, which could delay the outcome.
• You can upload supporting documents to your submitted extension request via your Student Centre within two University business days. If you expect delays in obtaining documentation, note this in your request.

Deferred exams:  without supporting documentation cannot be processed. If supporting documents are not immediately available, you should contact our assessment support team. 

For urgent enquiries phone:

• Ph: +61 7 4631 2285
• Ph: 1800 007 252 (within Australia only)

Other enquiries:

For general or non-urgent queries please phone during business hours or email assessment.support@unisq.edu.au and one of our team will respond as soon as possible.

Specialised Support for Elite Athletes

淘片资源网 is a proud member of the Australian Institute of Sport’s Elite Athlete Friendly University (EAFU) Network, offering tailored support for students balancing sport and study. These services are designed to help you achieve your full academic potential while managing elite-level commitments.

Find out more about 淘片资源网's Elite Athlete Program.

If you're a current or former member of the Australian Defence Force (ADF), a partner of someone who is, or an emergency services member or volunteer (e.g. SES, Rural Fire Service), and your commitments prevent you meeting assessment due date(s), you may be eligible for an assessment extension or deferred exam.

Requests will be considered where your service or related responsibilities have disrupted your internet access, study schedule, or learning environment. To be eligible, your request must relate to a specific, unexpected event or activity, and the dates must not have been known or scheduled before the start of the study period (e.g. your service or related responsibilities were made know to you after teaching commenced).

Examples of acceptable supporting documents

• A letter or statement on official letterhead, signed by an authorised officer from the relevant Defence department or emergency services organisation. This must include:
  • Your role and the start/finish dates of service
  • Details showing how your study was impacted.
• Documents related to career events or opportunities (these must include your name and the dates your study was affected), such as:
  • A formal statement or communication
  • Event registration or program
  • Travel or accommodation itinerary.

Additional third-party documentation that supports your request may also be submitted.

Documentation requirements

To avoid delays in processing your request, ensure your documentation is:

• Current – it should clearly show the dates your study was affected, cover the time around your assessment due date, including the period leading up to any scheduled exams. If you are unable to sit an exam at the scheduled time, documentation must include that date.
• Able to be verified – it should clearly identify the business or organisation (e.g. letterhead, logo, or insignia) and be written by a relevant representative (e.g. employer, manager, or supervisor) and include their position and contact details.

Assessment extensions: If supporting documents are not immediately available, you should still  by the assessment’s published due date. Include a detailed explanation in your Statement of Circumstances.

• If you submit a request without documentation, you may be asked to provide it later, which could delay the outcome.
• You can upload supporting documents to your submitted extension request via your Student Centre within two University business days. If you expect delays in obtaining documentation, note this in your request.

Deferred exams:  without supporting documentation cannot be processed. If supporting documents are not immediately available, you should contact our assessment support team. 

For urgent enquiries phone:

• Ph: +61 7 4631 2285
• Ph: 1800 007 252 (within Australia only)

Other enquiries:

For general or non-urgent queries please phone during business hours or email assessment.support@unisq.edu.au and one of our team will respond as soon as possible.

Support for military-connected students

淘片资源网 is proud to offer the Military Connected Student Friendly Support (MCSFS) program, designed to support students balancing military service and study. The program helps you manage competing demands and reach your full academic potential.

If you’ve received a jury summons, court appearance notice, or are involved in legal proceedings due to a personal or family circumstance that significantly affects your ability to meet assessment due date/s, you may be eligible for an assessment extension or deferred exam. Legal reasons may include:

• Jury duty
• Witnessing or being the victim of a serious crime
• Domestic violence or sexual assault
• Hardship or trauma, such as personal injury, accident, or financial hardship.

Examples of acceptable supporting documents

• A copy of your jury summons, including the dates you are required to attend and how this impacts your ability to study
• A letter or email from your solicitor, case manager, or relevant officer, outlining the specific dates and how your study has been affected

Additional third-party documentation that supports your request may also be submitted.

Documentation requirements

To avoid delays in processing your request, ensure your documentation is:

• Current – it should clearly show the dates your study was affected, cover the time around your assessment due date, including the period leading up to any scheduled exams. If you are unable to sit an exam at the scheduled time, documentation must include that date.
• Able to be verified – it should clearly identify the business or organisation (e.g. letterhead, logo, or insignia) and be written by a relevant representative (e.g. employer, manager, or supervisor) and include their position and contact details.

Assessment extensions: If supporting documents are not immediately available, you should still  by the assessment’s published due date. Include a detailed explanation in your Statement of Circumstances.

• If you submit a request without documentation, you may be asked to provide it later, which could delay the outcome.
• You can upload supporting documents to your submitted extension request via your Student Centre within two University business days. If you expect delays in obtaining documentation, note this in your request.

Deferred exams:  without supporting documentation cannot be processed. If supporting documents are not immediately available, you should contact our assessment support team. 

For urgent enquiries phone:

• Ph: +61 7 4631 2285
• Ph: 1800 007 252 (within Australia only)

Other enquiries:

For general or non-urgent queries please phone during business hours or email assessment.support@unisq.edu.au and one of our team will respond as soon as possible.

Need support?

If you're experiencing distress or need someone to talk to, 淘片资源网’s Wellbeing Team offers free and confidential support for all students. 

If you were unable to begin your program on the published commencement date due to a delay beyond your control (such as administrative processes involving the university, a government department, or another third party) and this has affected your ability to submit an assessment by the due date, you may be eligible for an extension.

Common reasons include:

• Delays in receiving an international student visa
• Late enrolment or delays in receiving textbooks or learning materials
• Delayed placement affecting the completion of related assessment items.

A delay to the start of your studies cannot be considered as a reason for a deferred exam request.

Examples of acceptable supporting documents

• Correspondence from the relevant Australian Government department regarding visa processing delays
• Communication with 淘片资源网 (e.g. Live Chat transcripts, email correspondence, incident reference numbers)
• Additional third-party documentation that supports your request.

Need help settling into study?

Our Student Success Advisors are here to support you from day one. They may reach out if they notice you could use a hand, but you’re also welcome to anytime to chat about study strategies, resources, or anything that can help you settle in and succeed.